Last revised: January 20, 2025

Your Privacy at Comilmart: Understanding Data Use and Your Rights

At Comilmart, we are committed to protecting your privacy and respecting your rights as a valued user of our platform. As part of our mission to build a trustworthy and transparent e-commerce experience across Africa and beyond, we believe it’s important to clearly explain how we collect, use, share, and protect your personal information.

In today’s digital world, online advertising and personalized marketing are key parts of how e-commerce platforms operate. While we do not sell your personal information in the traditional sense—meaning, we do not exchange your name, contact details, or purchasing behavior for money—we may share certain data in ways that could be interpreted as a “sale,” “sharing,” or “targeted advertising” under privacy laws in some states or countries.

This document provides a comprehensive explanation of what that means, how your information is used, and what rights you have to control it. We’ve made it easy for you to opt out of these activities if you choose to do so.

What We Mean by “Sale” or “Sharing” of Personal Information

Comilmart does not directly sell your personal information to third parties. We do not profit from transferring your identifiable personal data to external organizations. However, like many e-commerce platforms and digital businesses, we use online advertising tools, analytics services, and social media platforms that may access certain user data to deliver relevant advertising or measure how users interact with our content.

These tools may collect data such as:

  • Your browsing behavior on our website or app
  • Product pages you view
  • Purchase history or shopping preferences
  • Technical identifiers like your IP address, device type, or browser
  • Location information (in some cases)

This information is sometimes shared with third-party advertising platforms (like Google, Meta/Facebook, or similar networks) to help us serve targeted ads. Under certain privacy regulations—especially those in California (CCPA/CPRA), Colorado, Connecticut, Utah, Virginia, and similar jurisdictions—this type of information sharing may be considered a “sale,” “sharing,” or “targeted advertising.”

Therefore, although we don’t sell your personal information for direct payment, we provide the same opt-out rights to comply with these laws and respect your privacy preferences.

Your Right to Opt Out

Depending on where you live, you may have the legal right to opt out of the sale or sharing of your personal information, including when it is used for targeted advertising purposes. We fully support and honor these rights, and we’ve made the opt-out process simple and accessible.

How to Opt Out

If you wish to opt out of any data sharing that could be considered a sale or use of your personal information for targeted advertising, you can do so in two ways:

  1. Email Request:
    • Send an email to privacy@comilmart.com.
    • Use the subject line: “Do not sell or share my personal information.”
    • In the email body, please include:
      • Your full name
      • The email address associated with your Comilmart account
      • The Comilmart service or region you are using (e.g., Nigeria marketplace, Ghana vendor portal, etc.)
    Once we receive your request, we’ll confirm your identity and process your opt-out as quickly as possible. You’ll receive a confirmation email once the request has been fulfilled.
  2. Representative Submission:
    • If someone is acting on your behalf (e.g., a legal guardian, authorized agent, or privacy service provider), they must include documentation verifying their authority to act on your behalf. This could be a signed consent form or legal authorization.
    • The representative should follow the same instructions as above, and also include their name and contact information for verification purposes.

Cookie-Based Data Sharing and How to Manage It

In addition to advertising and analytics tools that may use your data, Comilmart uses cookies and similar technologies to improve your experience on our site. Some of these cookies are essential for the platform to function properly, while others are used for marketing, advertising, or performance tracking.

You have control over which types of cookies are used when you visit Comilmart. We encourage you to take advantage of this feature if you want to limit how your personal information is shared.

How to Update Your Cookie Settings

  1. Cookie Consent Banner:
    • When you first visit Comilmart, a cookie banner will appear.
    • You can choose to accept all cookies, reject non-essential cookies, or customize your preferences.
    • If you select “Customize,” you can turn off “Marketing” cookies, which are most commonly used for advertising and audience targeting.
  2. Change Your Settings Later:
    • You can always revisit your cookie settings by scrolling to the footer of our website and clicking on “Cookie Preferences” or “Privacy Settings.”
    • From there, you can adjust which types of cookies you allow us to use going forward.

Rejecting marketing cookies will prevent us from using data collected via these tools for personalized advertising. However, it won’t stop all advertising—you may still see general ads that are not tailored to your interests.

How We Use Personal Information

To be completely transparent, here are the primary ways we collect and use personal data on Comilmart:

  • To provide services: This includes managing your account, processing orders, facilitating transactions, shipping products, and providing customer support.
  • To improve our platform: We analyze usage data to identify trends, fix bugs, and improve the user experience.
  • To personalize your experience: We may use past activity or preferences to show you relevant products or suggest deals that match your interests.
  • For advertising and marketing: We show you ads on Comilmart and other websites based on your browsing and shopping behavior (unless you opt out).
  • To ensure security and prevent fraud: We use data to detect suspicious behavior and protect your account from unauthorized access.

For a full breakdown of how we collect, use, and store data, please read our full Privacy Policy.

Your Data Rights

Comilmart recognizes and respects user privacy rights, particularly those provided under international and regional privacy regulations such as:

  • General Data Protection Regulation (GDPR) for users in the European Union
  • California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • Colorado Privacy Act (CPA)
  • South African Protection of Personal Information Act (POPIA)

Depending on your location, your rights may include:

  • The right to access your personal information
  • The right to correct inaccurate or incomplete data
  • The right to delete your information
  • The right to opt out of the sale or sharing of personal data
  • The right to data portability
  • The right to limit the use of sensitive personal information
  • The right not to be discriminated against for exercising your privacy rights

To exercise any of these rights, email us at privacy@comilmart.com or visit our Privacy Center.

Our Commitment to Transparency

Comilmart believes in a transparent approach to privacy. We aim to make it easy for you to understand what’s happening with your data, how you can control it, and how we uphold our responsibilities. We regularly review our privacy practices to ensure compliance with new laws and to improve the user experience.

Data Security and Protection

Safeguarding your personal information is a top priority. We implement a variety of security measures—including encryption, access controls, and secure server infrastructure—to protect your data from unauthorized access, misuse, or exposure.

While no system can be 100% secure, we are committed to industry best practices and continuously invest in improving our security protocols.

Contacting Us

If you have any questions, concerns, or complaints about your privacy or data rights, please don’t hesitate to reach out to our team.

Contact Details:

Updates to This Notice

As privacy laws evolve and our services change, we may update this notice from time to time. We encourage you to review it regularly. When significant changes are made, we will notify you through appropriate channels, such as a notice on our website or a message in your account dashboard.

Final Word

At Comilmart, we believe privacy is more than a policy—it’s a promise. We are committed to building a platform where African vendors, buyers, and communities can trade safely, transparently, and confidently. If you ever feel your privacy has been compromised or if you have suggestions on how we can improve, we welcome your feedback.

Your trust is important to us, and we thank you for being part of the Comilmart community.