Chatting on Comilmart

Comilmart has a built-in chat system connecting buyers directly with sellers — here's how it works on both sides.

For buyers: starting a chat

On any product page or company profile, click "Chat now." If a seller or one of their team members is currently active, you'll see "Chat now with [Name]" instead of the generic label — a live signal that someone's likely to respond quickly.

For sellers: where chats show up

All conversations land in your dashboard under Messages. If you're logged into your dashboard when a new message arrives, a floating preview pops up automatically so you can reply without navigating away — and a red badge on the Messages button shows how many conversations are waiting on you.

During a conversation

• Typing indicators — you'll see when the other person is actively typing a reply
• Attachments — share images or documents directly in the chat (useful for buyers sharing reference photos, or sellers sharing spec sheets)
• Emoji — a quick emoji picker is built into the message box

Ending a chat

Buyers can end a conversation from within the chat window. If you'd like, you can leave a quick 1-5 star rating on your way out — this is separate from a verified-purchase review, and reflects how the conversation itself went.

A note on notifications

Both sides get an in-app notification (visible via the bell icon) whenever a new message arrives, so you don't need to keep a chat window open to stay on top of things.